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Q
[Change] I would like to use the purchased product on a different date other than on the scheduled date of visit.
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A
A change of the scheduled visit date can only be made up to 2 days before the scheduled visit date, and cancellation/change/refund is not possible after this.
(However, you can change the reservation date due to the COVID-19 issue by submitting documentary evidence.)
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Q
[Change] Can I change or cancel my reservation on the date of the arrival?
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A
A change of the scheduled visit date can only be made up to 2 days before the scheduled visit date, and cancellation/change/refund is not possible after this.
(However, you can change the reservation date due to the COVID-19 issue by submitting documentary evidence.)
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Q
[Change] I could not use the voucher on the reservation date due to the store's circumstances.
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A
We apologize for any inconvenience this may cause.
Please contact REDTABLE Customer Service Center (02-6964-7958) and we'll help you quickly.
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Q
[Change] Due to COVID-19, I cannot use it on the scheduled date.
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A
A change of scheduled date due to COVID-19 is possible by submitting documentary evidence.
Please contact REDTABLE Customer Service Center (02-6964-7958) and we will help you quickly.
